FAQs | Untold DC Tours

Q: How far in advance should I book my tour with Untold DC Tours?

A: To ensure you secure your desired tour date and have ample time to make any necessary arrangements, we recommend booking your tour with Untold DC Tours at least 2-3 weeks in advance.
Q: How many people can go on a tour with Untold DC Tours?

A: Our SUVs can accommodate up to 6 people.
Q: How much walking will we do?

A: We tailor each tour for your comfort. Whether you prefer extensive walking, minimal strolling, or no walking at all, we accommodate your needs. Our driver will take you close to your chosen sites for a smooth, enjoyable experience. Explore Washington, D.C., at your own pace!
Q: Where do the tours start and end?

A: We'll pick you up from any location in Washington, DC, and drop you off within a 15-mile radius from downtown DC. Enjoy a hassle-free experience exploring DC's hidden gems with us!
Q: Do you combine different groups on their tours?

A: No, we offer private tours tailored to your group's interests for a personalized, intimate experience. Enjoy exploring D.C. with the full attention of our knowledgeable guides for a unique adventure.
Q: Are Untold DC Tours' private tours good for families with young children?

A: Yes, our private tours are great for kids! They're fun and educational for all ages. Our guides keep children engaged with cool activities. Kids 3 and older will have a wonderful time. Parents with children 4 and under need to bring a car seat for safety. We aim to make your trip through DC enjoyable and informative for everyone.
Q: Can I book a last-minute tour with Untold DC Tours?

A: Absolutely! At Untold DC Tours, we understand that plans can change and spontaneous adventures often make for the best experiences. While we recommend booking in advance to ensure availability, we do our best to accommodate last-minute bookings.
Q. What are the cancellation terms for Untold DC Tours?

A: We get that plans can change. If you cancel at least 48 hours before your tour, you'll get a full refund. If you cancel less than 48 hours before, you won't get a refund. You can also reschedule your tour, if there's availability. Rescheduling fee is $45 to rebook. We offer insurance options to protect your purchase, giving you extra flexibility if you need to make changes. For more help, contact our customer support team.
Q: Can I book more hours than listed on the tour?

A: Absolutely! If you're having so much fun that you don't want it to end, just give our customer service a heads-up. We'll customize the schedule, discuss any extra cost before the finali booking, and keep the fun rolling!